The Utilities Department explains city water distribution and two sewer arrangements: District I is city-maintained with treatment in Akron, while District II uses the county-owned Fish Creek plant and is billed by the city. Some homes use septic systems. Confirm the property’s actual arrangement at 330-633-0851. The new-customer instructions require a call, ownership documents and a signed contract; in rentals, the owner remains responsible for the city bill.
For a property transferred into your name, the city’s new-customer instructions ask you to call 330-633-0851 option 3, provide a driver’s license and closing disclosure, and sign a Water Department contract at 46 North Avenue or through the linked Contact Us route. Confirm the procedure and dates with the office before sending account documents. Do not assume that running water completes the handover.
The billing page says water, sewer and stormwater are billed quarterly and rental-property owners remain responsible. If a renter is to receive the bill, the owner must request that arrangement; a copy still goes to the owner. Agree the responsibilities in writing with the landlord.
Gas and electricity accounts are separate from the city’s aggregation supply programs. Confirm delivery and start dates with the property’s utilities — Ohio Edison at 800-633-4766 and Enbridge Gas Ohio at 800-362-7557 are listed by the city — and review any existing supplier contract before changing supply. Aggregation does not guarantee the lowest price. Internet and Rumpke collection are separate arrangements.