Confirm whether the building receives City collection or uses an owner-arranged contractor. The collection code excludes various properties, including buildings with five or more living units and mixed-use developments, from ordinary City service. Do not move bags to another property's curb to use its collection.
Eligible households use an approved 32- or 64-gallon City cart. The trash guidelines charge $10 per cart per month on the water bill; overflow above a closed lid needs prepaid blue bags. Use the address lookup and holiday calendar for the actual collection day. The code permits regular setout from 6 p.m. the prior evening, requires it by 7 a.m., and requires cart removal by 7 p.m. that day. Keep carts clear of vehicles and pedestrian paths.
For a missing, damaged or different-size cart, contact Citizens First at 434-856-2489. The cart-service page asks residents to allow 5–7 business days for requests. Confirm the existing cart arrangement when taking possession rather than assuming a new account brings a cart immediately.
Bulk and brush collection follows a monthly week linked to regular trash day: Monday routes use the first full week, Tuesday the second, Wednesday the third and Thursday the fourth. Full weeks begin on the month's first Monday. Set material out no earlier than 7 a.m. Saturday before that week and no later than 7 a.m. Monday. The 2026 map and calendar identifies a downtown area with Tuesday/Friday trash and no brush or bulk collection. Confirm a downtown building's disposal arrangement before leaving furniture.
Separate bulk, brush and white goods as instructed. The code limits a bulk pile to six feet high and eight feet long; construction or remodeling debris, hazardous materials and items containing glass are excluded. A move-out date does not create an extra collection week. Ask Citizens First about an eligible additional collection or another arrangement before placing material out.
Mattresses and box springs: the current City pages describe furniture and beds without giving a mattress-specific acceptance or wrapping rule. Tell Citizens First the exact items, condition and property type, and confirm collection eligibility, preparation and date. If collection does not fit the move-out deadline, arrange a confirmed disposal service or ask the regional facility about that load. A general donation list does not establish that a particular charity will accept a used mattress.
Flatten clean corrugated cartons for the City's drop-off recycling system. Its accepted list includes paper, cans and plastics numbered 1–7; it excludes glass, plastic bags and film, and foam. Use the five-location directory to choose a current drop-off point. Keep packing film and contaminated material out of the recycling load.
The Concord Turnpike Convenience Center at 2525 Concord Turnpike has an important eligibility limit: apartment-complex residents are prohibited. It also excludes commercial loads, box trucks, tandem-axle trailers, appliances and construction waste. Eligible residents must show the stated address evidence; the page provides a 500-pound monthly household-trash allowance and separate bulk/brush conditions. Do not arrive with the moving truck assuming it can enter.
Published center hours differ between the division overview and its dedicated page. The regional material guide also differs from the City on some appliance acceptance. Confirm hours and the exact material before travel. The City's current bulk page directs refrigerant appliances to the regional landfill, not Concord Turnpike. The Livestock Road Regional Landfill is at 361 Livestock Road in Rustburg; its contact is 434-455-6086. Ask about preparation, charges and payment for the actual load.
The next City household hazardous-waste and electronics event is listed for April 10, 2027; the April 2026 event has passed. This is a separate scheduled service with residency, identification and form requirements, not everyday drop-off. Plan an appropriate alternative for material that cannot wait until that event.